Privacy Policy –
How baij Protects Your Data

01 Who We Are

baij ("we", "us", "the Platform") operates the online gaming website at baij.live. baij is the data controller responsible for the personal information collected from players who register and play on the platform.

This Privacy Policy applies to all personal data collected through the baij website, the baij mobile app and any communications between baij and its players, including email and live chat. By registering an account on baij, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how baij handles your personal data, you can contact the baij data team at any time by emailing [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

02 Data We Collect

baij collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use the baij website or app.

Information you provide to baij:

• Full legal name and date of birth
• Email address and mobile phone number
• Mobile wallet number (bKash, Nagad or Rocket) used for deposits and withdrawals
• Identity verification documents submitted during KYC checks
• Communications you send to baij support, including chat transcripts and emails

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited on baij, time spent and navigation patterns
• Game session data including bets placed, games played and session duration
• Login timestamps and account activity logs

03 How We Use Your Data

baij uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent.

04 Legal Basis for Processing

baij processes your personal data on the following legal grounds:

• Contract performance: Processing your registration, deposits, withdrawals and game activity is necessary to fulfil the contract between you and baij.
• Legal obligation: baij is required by law to verify player identities, maintain transaction records and report certain activities to relevant authorities.
• Legitimate interests: baij processes certain data — such as device information and activity logs — to detect fraud, maintain platform security and improve the service.
• Consent: Where baij relies on your consent to process data — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing

baij does not sell your personal data to any third party. baij may share your data with the following categories of third parties only where necessary and under strict data protection obligations:

• Payment processors: bKash, Nagad and Rocket receive the minimum data required to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: baij uses third-party KYC services to verify player identities. These providers process your identity documents under strict confidentiality agreements.
• Game software providers: Game providers may receive anonymised session data to support game functionality and auditing. They do not receive your personal identity information.
• Legal and regulatory authorities: baij will disclose personal data to law enforcement or regulatory bodies where required by law or where baij has a good-faith belief that disclosure is necessary to prevent fraud or protect the safety of players.

06 Cookies and Tracking

baij uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use the site. baij uses the following categories of cookies:

baij does not use advertising or cross-site tracking cookies. You can manage or delete cookies at any time through your browser settings. Disabling essential cookies will affect your ability to use the baij platform.

07 Data Security

baij takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, loss or disclosure.

• All data transmitted between your device and baij servers is encrypted using TLS 1.3.
• Personal data stored on baij servers is encrypted at rest using AES-256 encryption.
• Access to personal data within baij is restricted to staff who need it to perform their job functions.
• baij conducts regular security audits and vulnerability assessments of its platform infrastructure.
• In the event of a data breach that affects your personal data, baij will notify you as quickly as possible and take immediate steps to contain the breach.

08 Data Retention

baij retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:

• Account registration data is retained for the lifetime of your account plus 5 years after closure.
• Transaction records are retained for 7 years to meet financial record-keeping obligations.
• Identity verification documents are retained for 5 years after account closure.
• Support communications are retained for 3 years from the date of the last interaction.
• Anonymous analytics data has no fixed retention period as it cannot be linked to any individual.

When data reaches the end of its retention period, baij securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Your Privacy Rights

As a baij player, you have the following rights in relation to your personal data. To exercise any of these rights, contact baij at [email protected] with the subject line "Data Rights Request".

10 Children's Privacy

The baij platform is strictly for adults aged 18 and over. baij does not knowingly collect personal data from anyone under the age of 18. If baij discovers that a player under 18 has registered an account, that account will be immediately closed and any associated data will be deleted.

If you believe that a minor has registered on baij, please contact [email protected] immediately so that baij can investigate and take appropriate action.

11 Changes to This Policy

baij may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that affect how baij uses your personal data, baij will notify registered players by email before the changes take effect. Your continued use of the baij platform after a policy update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way baij handles your personal data, please get in touch with the baij support team:

• Email: [email protected]
• Live chat: Available from the baij platform after logging in
• FAQ: Visit the FAQ page for answers to common questions

For data rights requests specifically, please use the subject line "Data Rights Request" in your email so that the baij team can route your enquiry to the right person quickly.